————————————————————————————————————————
Welcome to My Personal Finance Journey! If you are new here, please read the “About” or “First-Time Visitor” pages to find out more about us. If you would like to receive free updates on articles like this by email, then sign up here or you can subscribe to the RSS feed. Also, check us out on Twitter or Facebook. Thanks for visiting! Keep on learning!
————————————————————————————————————————
Click here to enter my free giveaway for 2 copies of H&R Block At Home Premium Edition
So far, in Part 1 and Part 2 of this series, I’ve discussed the following steps that my anonymous friend, Debtor Dan, and I have taken to put together a debt management plan in order for him to avoid the threat of bankruptcy.
Both of these are important first steps to assessing your debt situation prior to considering more active measures such as debt consolidation. However, there is one more step that is needed to maximize Debtor Dan’s chances of paying off his debt as quickly as possible – negotiating a lower interest rate!
As is the case with many aspects of personal finance, negotiating a lower interest rate is not rocket science and does not require a degree in finance and/or marketing; the only thing that is required is the desire and initiative to get started by simply calling up the companies that manage your debt accounts and asking for a lower rate!
However, taking this very important step can be quite scary, as I found out with my friend, Debtor Dan. Nevertheless, by putting together a precise script of what he needed to say during the call, the majority of the nervousness felt can be alleviated.
Note: I’m going to present this information in the context of getting your credit card interest rates lowered, since those are often the debt accounts involving the highest interest rates. However, if you have other types of debt accounts, the same preparation/model can be used. Just be sure to adapt it to your specific situation.
Preparing for the call
As I mentioned above, Debtor Dan could not simply go in to the call to request a lower interest rate “cold.” By taking some simple steps, Dan and I were able to greatly improve his chances of lowering his credit card interest rates.
In order to prepare for the call with the credit card companies, you will need to gather the following data:
Do you have the information above compiled? Ok great! Now, it’s time to gather all of your records and make “the call of a lifetime!”
Script for during the call
As Kevin @ DebtEye mentioned in his guest post several days ago, the first step in making this call is to find the phone number of your credit card’s customer service department. This can be found either on your most recent credit card statement, or more easily, on the back of your credit card.
Once you have located and dialed the phone number, I suggested the script below to Debtor Dan in order to ask for a lower interest rate:
Debtor Dan: Good evening/morning/afternoon. My name is Debtor Dan. In the coming weeks and months, I’m going to be paying down my credit card balance more aggressively and want lower rate. Can do that for me?
Credit Card Rep (Possibility A): Sure! Let me get that processed for you. (If this is the case, your job is done, and you just have to listen for the results!)
Credit Card Rep (Possibility B – probably more likely, and the one you need to be ready for!): Uhhhhh….Why?
Debtor Dan: I’ve committed to myself and my family that I’m going to pay off my debt more aggressively, and having a lower rate will help me do this. I’ve been a loyal customer of _____ credit card for ____ number of years and have never missed a payment. Other cards I have looked at, such as ______ card, are offering ____ % interest. Can you lower my interest rate by 40-50%?
Credit Card Rep: That sounds reasonable. However, after reviewing your credit account here in my computer, it is not showing that your account is eligible for a reduced interest rate.
Debtor Dan: Thanks for taking the time to review this. However, that will not work for me. In addition to other cards offering significantly lower rates than you, I saw on your website that you are offering new customers an interest rate that is almost ____ % lower than what I’m paying. My interest rate is also ____ % higher than the national average of ____ %. I have been a loyal customer for ____ years, and would prefer to not have to transfer my balance to a competitor. Can you match these rates or go lower?
Credit Card Rep (Possibility 1): I understand. It looks like the computer is now able to offer you a lower rate. Remain on the line for a little while I make the necessary changes. (If this is the case, your job is done! Pat your self on the back for a successful call!)
Credit Card Rep (Possibility 2): I wish that I could help you, but I am not authorized to make this change.
Debtor Dan: That’s understandable. No worries. If you are not authorized to make the change, can you give me your name and employee ID number and transfer me to your supervisor so that I can talk to him/her about this?
After the customer service rep gives you his name, ID, and transfers you to his/her supervisor, you would then inform the supervisor that you were discussing the issue of getting a reduced rate with ____ (name), employee ID _______. This is important to instill accountability in the system.
Next, you would basically repeat the same script used above with the supervisor. And, I will willing to bet that most, if not all of the time, this will work in getting your interest rate reduced. If it does not work, then the worst they can say is “no,” and you will be satisfied that you have done everything possible to get your interest rate reduced.
I feel that I must also stress the importance of maintaining a professional demeanor during this call. You do not want to turn it in to a “yelling match.” You should not get upset, no matter what the customer service rep says. After all, it is not their fault. They are simply doing what they are told. Remember, it makes them more money to lock you in to a higher interest rate.
If you do not succeed in getting your rate reduced, you would then want to explore other credit card options that offer lower interest rates, including the possibility of a balance transfer (provided that the fee to do so isn’t significantly high).
How much can getting your interest rate lowered save you?
Because credit card interest is “special” in that it accrues daily, getting your interest rate reduced can inflict serious savings in to your personal finances.
For example, let’s say that before calling to lower your interest rates, your APR is 25%. And, by talking with the credit card rep, you get it lowered to 12%. This interest rate applies to your current outstanding balance of $5,000.
Using the handy-dandy credit card calculator at Bankrate.com, the following results are seen, assuming that your minimum required payment is 3% of your account balance.
Clearly, the potential savings that can result from this one call is simply enormous. Well worth the 1 hour or so of total time commitment needed to make the call.
Where do you go from here?
Once the three steps discussed in this series have been completed, you must then take a step back and examine your debt payment plan as a whole. To do this, look at your total amount of monthly income compared to your monthly expenses. Identify how much you can afford to pay towards your debt balances each month.
I think that most people will find that the combination of a lowered interest rate and cutting back on extraneous monthly spending will enable them to effectively pay off their debt. However, if after examining your financial inflows and outflows, you determine that there simply isn’t enough money available to meet your minimum commitments, you should consider additional options such as debt consolidation and counseling. Remember, you are never alone is improving your situation.
How about you all? Have you ever made a call such as this to get your interest rates reduced on your debt accounts? How did it go?
Share your experiences by commenting below!
***Photo courtesy of http://www.creditcards.com/credit-card-news/images/hammer-dollar.png
————————————————————————————————————————
Welcome to My Personal Finance Journey! If you are new here, please read the “About” or “First-Time Visitor” pages to find out more about us. If you would like to receive free updates on articles like this by email, then sign up here or you can subscribe to the RSS feed. Also, check us out on Twitter or Facebook. Thanks for visiting! Keep on learning!
————————————————————————————————————————
Click here to enter my free giveaway for 2 copies of H&R Block At Home Premium Edition
The following is a guest post by Louise Tillotson. Enjoy!
Note from Jacob: For those of you reading from the USA, this = $2.30 USD per liter, or $9 per gallon. This is currently much more than the $3.60 per gallon we are paying! It sort of makes sense why Europeans use public transportation much more than we do! I sure don’t think I would be able to afford driving 40 miles to and from work every day if this was the price of gas!
It’s been found that stores generally place the higher-priced goods on eye-level shelves as this seems to be where shoppers look first, and therefore buy more from. It sort of makes you wonder how this was first discovered. I wonder if this was the result of paid market research that has been done?
How about you all? What tricks have you seen or noticed that stores employ to get you to buy more?
Share your experiences by commenting below!
Jacob’s Thoughts – Listed below are my random thoughts as I was reading this article.
***Photo courtesy of http://www.betterretailing.com/wp-content/uploads/2011/02/brain-psychology-shoppers.jpg
————————————————————————————————————————
Welcome to My Personal Finance Journey! If you are new here, please read the “About” or “First-Time Visitor” pages to find out more about us. If you would like to receive free updates on articles like this by email, then sign up here or you can subscribe to the RSS feed. Also, check us out on Twitter or Facebook. Thanks for visiting! Keep on learning!
————————————————————————————————————————
I embarked on this journey due to the fact that my family’s chocolate lab, Portia, had chewed up my cell phone the day before, after it accidentally fell out of my pocket. Poor phone!
Needless to say – I was desperately in need of a new phone.
Before I elaborate further on the story, one thing you should know about me is that one of the things that I feel is unnecessary in my life is a smart phone (i.e. a phone with internet, chat, Facebook, etc capability). I am a big fan of regular phone calls and text messaging, but I realize that with my personality, I would be way too addicted to a smart phone if I got it. Just think – a PF blogger having 24/7 access to their email and blog. My friends would never let me hear the end of it!
Nevertheless, when I entered the store, I was amazed at how numerous the options for smart phones were (Droid, HTC, Blackberry, Palm – just to name a few that I saw). In fact, the options were so numerous that upon checking out, I inquired with the clerk as to if she could give me an estimate of the percentage of people that come in using smart phones.
She mentioned that definitely more than half of people are using them currently. This definitely wasn’t very surprising, considering how common it is to see people using their smart phones in public.
However, this got me thinking – just how much is having a smart phone / data internet plan costing consumers in the immediate and long term? Let’s take a look, shall we?
Smart Phone Data Plan Cost Analysis
***Photo courtesy of http://www.cameraphonesplaza.com/wp-content/uploads/2009/08/smart-phone-definition3.jpg
————————————————————————————————————————
Welcome to My Personal Finance Journey! If you are new here, please read the “About” or “First-Time Visitor” pages to find out more about us. If you would like to receive free updates on articles like this by email, then sign up here or you can subscribe to the RSS feed. Also, check us out on Twitter or Facebook. Thanks for visiting! Keep on learning!
————————————————————————————————————————
Click here to enter my free giveaway for 5 copies of H&R Block At Home Premium Edition
Today’s guest post comes to us from Kevin. Kevin is a writer for www.debteye.org, a fellow Yakezie group participant. Debteye is a place where you can get unbiased opinions on anything related to personal finance. Kevin previously owned a debt settlement company prior to joining the DebtEye team. He is a certified debt specialist and also works with credit counselors across the nation.
Banks don’t want to lose you if you’re a well-paying customer, and they’ll do everything they can to keep you on-board. Also, if your current interest rate is already pretty low (my guess would be 10% and under), you probably won’t have much of a chance getting them reduced.
While it is true that banks have an incentive to help struggling customers, banks typically have different types of program for hardship candidates. These programs will CLOSE your account and can impact your credit report.
How about you all? Have you tried to negotiate a lower interest rate on a credit card or other debt account? Were you successful? What resistance did you encounter?
Share your experiences by commenting below!
Jacob’s Thoughts – Listed below are my random thoughts as I was reading this article.
***Photo courtesy of http://www.recessiontips.com/wp-content/uploads/2009/04/homermad-150×150.gif
————————————————————————————————————————
Welcome to My Personal Finance Journey! If you are new here, please read the “About” or “First-Time Visitor” pages to find out more about us. If you would like to receive free updates on articles like this by email, then sign up here or you can subscribe to the RSS feed. Also, check us out on Twitter or Facebook. Thanks for visiting! Keep on learning!
————————————————————————————————————————
Click here to enter my free giveaway for 2 copies of H&R Block At Home Premium Edition
Note: This article was selected as the winning article in the May 2nd edition of the Best of Money Carnival hosted by Crystal @ Budgeting in the Fun Stuff. Head on over to Crystal’s site to check out the rest of the top editor’s picks!
Recently, one of my graduate school friends asked me for some advice on how he should proceed in buying a car. Unfortunately, I was only able to give him general guidelines on this subject.
Why was this you might ask? The reason lies in the fact that I have been lucky enough to avoid the car buying process since being out of college, since I have been driving my parents’ 2004 Honda Accord for the last 7 years. (Side note: Wow! I can’t believe it’s been 7 years!)
While I may not be the world’s foremost expert on the car buying process (after all, the Buying a Car For Dummies book was written by Deanna Sclar, not Jacob @ MPFJ, haha!), the goal of this multi-part posting series is to force me to do some research on car buying and get some great feedback from you readers out there in the process!
So, let’s get started answering the question, “What would you do if you needed to buy a car?”
In thinking about how to shed some light on this topic, the best place I found to start was to determine the best way to sell your car (if you are someone who currently has a set of “wheels”, like the baby in the picture above).
Step 1 – Determine if selling quickly or selling for the highest price possible is most important
When it comes to selling your car, I believe that people generally fall in to one of two categories. And, the first step in successfully achieving your car-selling goals is to identify to which category you belong. A description of each of these two categories is given below.
Personally, if I were to sell my car, I would most likely be looking to squeeze every last penny out of the sale. Why is this? Simple! Because as an engineering graduate student, my time is currently only worth $9.58 per hour! (Side note: Wow! I am slightly not impressed by that figure! Maybe I should not have calculated that.)
If I can perform several hours of research and squeeze another $2000 of value out of the sale of my car, it could have a significant positive impact on my personal finances!
So, take a moment and decide which category you belong to before reading the rest of this article…30 sec….45 sec….1min……Got it? Ok, time to proceed!
Step 2 – Determine the value of your car
Having determined what type of consumer you are in Step 1, Step 2 involves determining an appropriate value for your car. Please note that the value of the car is not simply the price that the local used car dealer offers to buy it from you in exchange for positive financing on a new car.
As with many financial actions, selling your car is no different in the respect that there are many great resources available on the internet! Some useful resources that can be used to determine car value are shown below, as well as some specific results for my 2004 Honda Accord.
Step 3 – Determine where you want to sell
After determining the estimated value of your car or truck in Step 2, it is now time to cash in your old car and think about where you want to sell it! As was implicated by Step 2 above, there are basically two options here: 1) trading in your used car at the dealership for a new car or 2) selling to a private party that you find.
As can be seen from the pricing estimates above, you can make considerably more money by selling your car to a private party than you can by selling to a dealer. This is due to the fact that the dealer has to pay less in order to turn a profit for himself/herself when he or she sells the car again.
Because of this, I would propose that your selling strategy be based off of the category of consumer you are (discussed previously).
If you fall in to Category 1, the best place to sell your car is to simply trade it in at the dealership. This will be your quickest and easiest option.
If you are in Category 2, things are not so simply, and we are presented with several options for selling our cars to private parties. Each of these options is discussed below.
However, in my opinion, the first step to selling your car publicly is to buy 1-2 nice-looking “For-Sale” signs to place on your car windows. On each of these signs, be sure to list the pertinent details, including price, mileage, year, model, etc. This turns your car in to a rolling advertisement. And, once you have the signs on your car, don’t be ashamed to frequently shop at crowded areas where your car in the parking lot will get lots of exposure.
Places to sell your car for Category 2 Individuals
Personally, if I were to sell my car, after determining when should I sell my car, I would probably focus on the FREE options first (friends/word-of-mouth and Craigslist). Then, I would move to newspaper ads, car buying website ads, and then to eBay.
How about you all? How would you or have you gone about selling your car? Did you proceed through a dealership or another outlet? Is price or speed of sale most important to you?
Share your experiences by commenting below!
————————————————————————————————————————
Welcome to My Personal Finance Journey! If you are new here, please read the “About” or “First-Time Visitor” pages to find out more about us. If you would like to receive free updates on articles like this by email, then sign up here or you can subscribe to the RSS feed. Also, check us out on Twitter or Facebook. Thanks for visiting! Keep on learning!
————————————————————————————————————————
Click here to enter my free giveaway for 5 copies of H&R Block At Home Premium Edition
The following is a guest post by William from Home Loan Finder.
When it comes to buying a home, there are many things to consider. Not only do you have to have a lot of money for a down payment, but you should also be fully aware of the level of commitment you are about to enter into. A house is a major investment. Below are 5 things to keep in mind as you are embarking on this step in life.
When you are ready to buy, home sellers are ready and waiting to sell to you. And, since you do not know the situation of the seller, you never know if they are anxious to sell or not. If they are, this can be to your advantage. If the house is more than you can afford, but you feel the seller might be willing to budge on the sale price, ask them to come down a bit. It does not hurt to ask and you may be surprised to discover that many sellers expect it.
You may want that gorgeous house on the beach with all the windows and space, but you probably can’t afford it. Look at your finances and your prospects for the future and judge accordingly. When you buy homes, it is always easy to have our eyes be bigger than our wallet. If you get into something that will be detrimental to your financial life in the future, you will regret it. Be responsible, be thoughtful and make the best choice according to what you can reasonably pay.
Gone are the days of financing for anyone and their dog. You must have a down payment now when you approach a bank and it should be at least 15% of the value of the loan you would like to borrow. The more you have saved the more a bank is willing to negotiate with you and give you the best interest rate and the best product. You will be in the drivers seat if you have done the hard work and saved the money.
If you have bad credit, it will be difficult for you to qualify for a loan. It is important that you pay your bills on time and pay your outstanding balances off. A lot of credit card debt and other liabilities may stand in the way of you getting the loan that you need for your home.
Many home sellers are expecting that you will want to negotiate the selling price. So, when you are ready to put a bid in on a house, be sure that it is in line with other similar homes that are in the same area. Look at the sales of homes similar to the one you want and find out what they were sold for. This will put you in a good position when you go to the bargaining table.
If you look at all of these points, then you will be ahead of the game when you are ready to search for and buy your new home. It can be an exciting process and hassle-free if you do your homework and make the right decisions.
How about you all? Have you been through the home purchase process recently? What steps did you take to make sure it all went smoothly?
Share your experiences by commenting below!
Jacob’s Thoughts – Listed below are my random thoughts as I was reading this article.
***Photo courtesy of http://www.redwoodbridges.com/images-spa-steps/spa-steps2.jpg
————————————————————————————————————————
Welcome to My Personal Finance Journey! If you are new here, please read the “About” or “First-Time Visitor” pages to find out more about us. If you would like to receive free updates on articles like this by email, then sign up here or you can subscribe to the RSS feed. Also, check us out on Twitter or Facebook. Thanks for visiting! Keep on learning!
————————————————————————————————————————
Click here to enter my free giveaway for 5 copies of H&R Block At Home Premium Edition
This post was selected for inclusion in the April 2011 Carnival of Passive Investing at A Rich Life.
Overall, the 1st quarter of 2011 has gone very well.
The financial markets have been recovering fairly well, I have been enjoying my classes in my Chemical Engineering PhD program, Spring is just around the corner, and I just discovered that I’ll be getting a 30% pay raise starting June 1 due to being accepted for fellowship I applied for.
Side Note: Even with this 30% pay raise, I’ll still be making less than half of what I was making while working as a full time engineer. You got to love graduate school!
From December 28th, 2010 (when the last portfolio update was published – see link below for more information) to April 1st, 2011, the S&P 500 index went up by 5.95%. Pretty nice little run for a quarter! Let’s hope it keeps up!
My Personal Finance Journey – September-December, 2010 Portfolio and Net Worth
During that time period, my net worth (excluding condo ownership) increased by 9.1%.
Condo Equity Growth
Currently, I have 10% home ownership in my condo (up from 9% at the end of December, 2010), with this accounting for 26% of my real net worth (so net worth subtracting the condo loan – this is different from the net worth above).
I have now achieved the following financial goals in 2011. I have done quite well I think – thanks to everyone’s help for keeping me motivated and accountable!
For a detailed list of my short term, mid term, and long term financial goals, click on the link below:
My Personal Finance Journey – Financial Goals
While the overall percentages for these categories looks pretty good, a detailed look (table below) at the allocation breakdown reveals the real story and provides for better analysis of the current state.
Remember: a red flag goes off if your current % allocation in a category is greater than +/- 5% off of the target allocation. This is my trigger that I need to rebalance that aspect of my portfolio.
% Cash (money market target 5%) 7%
% non-inflat Bond Funds (target 15%) 14%
% TIPS Bonds (target 5%) 3%
% International Equity (Target 11%) 10%
% International Emerging Markets (Target 11%) 9%
% Domestic Large Cap (Target 8%) 9%
% Domestic Small Cap (Target 8%) 9%
% Domestic Small Cap Value (Target 14%) 15%
% Domestic Large Cap Value (Target 13%) 13%
% REIT (target 10%) 9%
Analyzing my current asset allocation percentages, it appears that I am lucky enough to be exactly on target with all of my asset classes (within +/- 5% banding) .Therefore, no rebalancing is required. Always a good thing!
My next moves for the April-May, 2011 time frame will be to do the following:
Wish List
How about you all? After fully funding your Roth IRA, would you either 1) gain more equity in your home ownership or 2) purchase additional investments in a taxable index mutual fund account?
Share your experiences by commenting below!
***Photo courtesy of http://www.greekshares.com/uploads/image/calculate_net_worth.gif
————————————————————————————————————————
Welcome to My Personal Finance Journey! If you are new here, please read the “About” or “First-Time Visitor” pages to find out more about us. If you would like to receive free updates on articles like this by email, then sign up here or you can subscribe to the RSS feed. Also, check us out on Twitter or Facebook. Thanks for visiting! Keep on learning!
————————————————————————————————————————
Click here to enter my free giveaway for 5 copies of H&R Block At Home Premium Edition
Back in January of this year, I laid out my short term, mid-term, and long term goals for the 2011 year. I do this once every year as part of my goal to create what author David Bach calls a Purpose Focused Financial Plan. The goal of this system is to employ money in your life in a way that matches your life values and dreams.
You can read more about my journey to create this system at the following links – Creating a Purposed Focused Financial Plan & My Personal Finance Journey’s Investment Strategy.
As part of making this system work, I wanted to give an update on how I’m doing so far this year with the goals I established. Overall, I feel that I am doing a satisfactory job.
Updated 13-April-2011
Short Term (< 1 year) Goals:
Mid-Term (3-5 years out) Goals:
Long-Term (>5 years out) Goals:
How about you all? What are your financial goals for 2011 and beyond? Are you all staying on target in reaching those goals?
Share your experiences by commenting below!
***Photo courtesy of http://indiejourno.com/wp-content/uploads/2010/11/financial-planning.jpg
————————————————————————————————————————
Welcome to My Personal Finance Journey! If you are new here, please read the “About” or “First-Time Visitor” pages to find out more about us. If you would like to receive free updates on articles like this by email, then sign up here or you can subscribe to the RSS feed. Also, check us out on Twitter or Facebook. Thanks for visiting! Keep on learning!
————————————————————————————————————————
Click here to enter my free giveaway for 5 copies of H&R Block At Home Premium Edition
In January of this year, I wrote a post detailing some of my blogging goals, targets, and dreams for the year of 2011. When I did this, I also added a reminder on my Outlook calendar to track our progress pertaining to these goals each month.
I have been sort of bad in that while I have been tracking these goals offline, I have not published an update on my blog in three months (only so many hours in the day, right?!).
My goal for today’s post is to rectify this!
By tracking blogging goals, I am hoping that it provides us with more accountability and visibility to what we are doing and where we want to go with this community/blog.
So, here goes! The blog goals for 2011 are as follows, with progress updates given in bold type, current as of April 2011.
How about you all? What goals do you have set for 2011?
Share your experiences by commenting below!
***Photo courtesy of http://bobhyatt.typepad.com/photos/uncategorized/2008/03/07/goals.jpg
————————————————————————————————————————
Welcome to My Personal Finance Journey! If you are new here, please read the “About” or “First-Time Visitor” pages to find out more about us. If you would like to receive free updates on articles like this by email, then sign up here or you can subscribe to the RSS feed. Also, check us out on Twitter or Facebook. Thanks for visiting! Keep on learning!
————————————————————————————————————————
Click here to enter my free giveaway for 5 copies of H&R Block At Home Premium Edition
Dictionary.com defines the word “soap opera” as “a serialized drama, usually dealing with domestic themes and characterized by sentimentality.” That sounds about right for my relationship with Comcast!
In the ongoing, drama-filled saga that is my relationship with Comcast (my cable internet provider), there has been a recent occurrence that I wanted to fill everyone in on!
Background
In my last post regarding Comcast, I discussed/ranted about how Comcast’s customer service team tried to hide the cheaper, Economy, internet package from me when I requested a lower priced service. I was doing this because my Performance internet promo offer was running out and threatening to revert to the $60 per month pricing.
As a result of this post, we even attracted the attention of Comcast’s social media team, which was concerned about me voicing my negative experience with their customer service team, and wanted to correct it. This was very considerate of them. 🙂
In the end (after 2-3 repeated phone calls to the Comcast customer service line), I was able to downgrade my internet service to the $40 per month Economy package two months ago. And, with automatic payments with my Chase Freedom Credit Card enabled to pay my internet fee each month, I figured that I would just be able to sail off in to the internet sunsetting horizon for months to come! Guess again, Jacob! Comcast had other plans for me!
Current Affairs
Having set up my account for auto-payments for my $40 per month Economy internet package fee and being told by the Comcast rep that my account was paid in full until the April billing cycle, I figured my affairs were in perfect order.
However, on Thursday of this past week, I received an email from Comcast (my BEST friends!) saying that I owed them $80 for two billing cycles + late fees for not paying my March balance.
In other words, my account had been marked “delinquent.” Now there’s a lovely word, isn’t it!? Nevertheless, this special occasion called for another lovely call to Comcast’s customer service line! Yah!
Surprisingly, Comcast’s customer service rep was quite pleasant this time. She saw that my account was correctly set up for auto-payments and acknowledged that the error was due to a glitch in their online payment system. She even took off the late fees! Quite nice!
And, on top of this, the customer service rep told me about a 6 month promotional deal for the Performance internet package (faster than the Economy package I currently have) for $20 per month. I jumped at this opportunity because this was half of what I am currently paying.
Furthermore, after checking on Comcast’s website, I found out that they are also currently offering a promo for Blast internet (super fast speed!) for only $30 per month. This is a reminder to us all to keep checking with our utility providers to ask for discounts periodically. It can really save a lot of money!
Is Comcast going to be responsible for making my credit score go down?
Needless to say, I was surprisingly satisfied with my Comcast experience for once. However, one question remained in my mind – would Comcast’s mistake in marking my account as delinquent make my credit score go down?
My initial guess to this question was that it most likely would negatively affect my credit report. However, I wanted to do a brief investigation just to make sure. Listed below are several useful/illuminating links I found on the subject:
Privacy Rights.org – Description of Credit Score Calculations
WikiAnswers – Effect on credit score of late internet bill payments
CreditBoards.com – Effect of utility payments on credit score
The general consensus from the above resources seems to be as follows – “The late payments won’t affect your FICO credit score unless the account gets reported to the credit bureaus. Most utility companies don’t report their accounts unless the debt gets charged off. However, there are some utilities which report to the CRA’s (credit reporting agencies = credit bureaus).”
So, I basically take this as, “it depends on the company.”
Recommended Action Step
Since it appears that the effect of your payment history with utility companies on your credit report varies quite a bit, I would recommend that everyone check their credit report for free once per year (using Annualcreditreport.com) to see which of your utility accounts is actively reporting.
Personally, I just checked my credit report (hadn’t viewed it since March of 2010, so it was definitely time to look again!), and none of my utility bills are being reported. Therefore, I think I may have dodged a bullet on this mistakenly-delinquent Comcast account problem. Good to hear!
Also, be sure to do yourself a favor and place a recurring, automatic reminder on your electronic Google or Outlook calendar (and sync the two) to check your credit report for free once per year on the site above. I just did!
How about you all? Have you had any interesting experiences with Comcast recently? Has your credit score ever been negatively impacted by a mistake in billing such as this?
Share your experiences by commenting below!
***Photo courtesy of http://www.businesspundit.com/wp-content/uploads/2009/12/comcast.jpg